Archive for July 30th, 2007

Mozilla, Thunderbird, and the future of email

There’s been a lot of discussion (much of it of the hand-wringing variety) of Mitchell Baker’s Email Call To Action blog post where she talks about Mozilla splitting off the development of the Thunderbird email client software to a new organization. In today’s follow-on post titled Thunderbird — Why Change Things? she clarifies that the desire to split T-bird off arises from the phenomenal success of Firefox making it impossible for Mozilla to concentrate efforts on both products.

That seems fair enough to me. Thunderbird is a very competent mail client, and we depend on it here at the UW as an attractive alternative to the mail programs that come bundled with Windows and Macs, not to mention separate mail programs like Outlook and Entourage. It does strike me that the same could be said of Firefox, as an alternative to IE and Safari – but it can certainly be said that Firefox continues to drive innovation in the browser space, where Thunderbird has not achieved the same status for email.

My real interest, however, was in the part of the Call To Action where Mitchell talked about taking on a broader mail initaitive:


We would also like to find contributors committed to creating and implementing a new vision of mail. We would like to have a roadmap that brings wild innovation, increasing richness and fundamental improvements to mail. And equally importantly, we would like to find people with relevant expertise who would join with Mozilla to make something happen.

It seems to me that with email crippled by the deluge of spam, the rise of social networking as ways for people to connect, the start of the mass adoption of really smart handheld connected devices, and the use of synchronous communications in addition to asynchronous, that there’s room for some radical rethinking of the tools we use to communicate, and I hope we can work with the Mozilla folks to imagine that future.

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Hierarchies – what are they good for?

Anne Truitt Zelenka’s recent post titled Hierarchies Plus: What Enterprise 2.0 Can Do for the Typical Big Business struck a resonant chord in me:

…big businesses have always needed their hierarchies subverted or at the very least complemented with additional relationships to get certain kinds of work done. Hierarchies make control feasible, and consequently allow for efficient and effective work in situations that are similar to situations that the enterprise has confronted in the past. But in times of uncertainty and change, big businesses need their employees to use ad hoc relationships across formal organizational lines and even outside of the organization’s boundaries.

she goes on to suggest that applications that support the formation and deepening of ad hoc relationships across the boundaries of organizations and allow problem-solving using those informal relationships could help organizations succeed. Sounds right to me.


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