Despite the presence of some of my favorite folks in higher-ed IT leadership (Vijay Kumar, MIT’s Phil Long, Ruth Sabean, Kathy Christoph, etc) the day-long Syllabus Executive Forum didn’t seem terribly enlightening to me.
If I hear one more IT person say that faculty rewards and promotion systems should change to recognize use of technology in teaching I think I’ll scream.
Phil did make one point that resonated with me about how our in trying to perfect the services that organizations offer we can do all the right things in listening to clients, managing processes, and measuring quality, and totally miss the next big development that will cause disruptive change.
He pointed out “The Innovator’s Dilemma” by Harvard prof Clayton M. Christensen which I picked up yesterday.
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